Privacy Policy

1. Who We Are

Brainexy ("Brainexy", "we", "our", or "us") operates the website at brainexy.com and provides custom AI agent deployment and business process automation services. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you visit our website or engage with our services.

If you have questions about this policy, contact us at info@brainexy.com.

2. Information We Collect

Information you provide directly:

• Contact information (name, email address, company name) when you complete a contact form or request a pilot
• Communications you send to us via email or the contact form
• Any other information you choose to provide when engaging with our sales or support team

Information collected automatically:

• Log data: IP address, browser type, pages visited, time and date of visit, referring URL
• Analytics data collected via Google Analytics (GA4) to understand how visitors use our website
• Cookies and similar tracking technologies as described in Section 5 below

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the services you request
• Schedule and manage pilot engagements and client onboarding
• Send you relevant information about our services (you may unsubscribe at any time)
• Understand how our website is used and improve its content and performance
• Comply with legal obligations and enforce our Terms of Service

We do not sell your personal information to third parties. We do not use your information for automated profiling or decision-making that produces legal or significant effects.

4. Information Sharing

We share your information only in the following circumstances:

• Service providers: We use third-party tools including Google Analytics (analytics), Google Tag Manager (tag management), and email service providers to operate our website. These providers process data on our behalf under data processing agreements.
• Legal requirements: We may disclose information when required by law, court order, or government authority.
• Business transfers: If Brainexy is acquired or merges with another company, your information may be transferred as part of that transaction.

5. Cookies

Our website uses cookies — small text files stored on your device — to improve your experience and collect analytics data. We use:

• Essential cookies: Required for the website to function correctly. Cannot be disabled.
• Analytics cookies: Google Analytics GA4 cookies that help us understand website traffic and usage patterns. You can opt out by installing the Google Analytics Opt-out Browser Add-on.

Most browsers allow you to control cookies through their settings. Disabling certain cookies may affect website functionality.

6. Data Retention

We retain contact form submissions and communications for up to 3 years from the date of last contact, unless you request deletion earlier. Analytics data is retained in Google Analytics for 14 months. Server log data is retained for 90 days.

7. Security

We implement reasonable technical and organizational measures to protect your information, including HTTPS encryption, security headers (HSTS, X-Frame-Options, X-Content-Type-Options), and access controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have rights to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time (use the unsubscribe link in any email)
• Lodge a complaint with your local data protection authority

To exercise these rights, email us at info@brainexy.com with your request. We will respond within 30 days.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised "Last updated" date. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact

For privacy-related questions or requests, contact us at: